1. Introduction
These Privacy Policy (“Privacy Policy”) apply to the use of the website and products provided by Brownes Thames Estuary Boat Trips (hereinafter also referred as “we”, “us” or “BTEBT”). Our registered office is at Leigh Marina, High Street Old, Leigh-on-Sea, Essex, SS9 2ES.
This Privacy Policy applies and has effect in respect of all services and other products, software, made available by us, as well as any other online features relating to the website and its content (the “Service(s)”).
If you have any questions or comments about this Privacy Policy, please contact us at info@brownesthamesestuaryboattrips.co.uk.
We are committed to protecting and respecting your privacy. The Privacy Policy explains the basis on which personal information we collect from you will be processed by us or on our behalf. Where we decide the purpose or means for which personal data you supply through these Services is processed, we are the “controller”. Where you decide the purpose or means for which personal data you supply through these Services is processed, you are the “controller”. We will comply with proper and applicable data protection laws, including the General Data Protection Regulation 2016/679.
We encourage you to read this Privacy Policy carefully as it contains important information about the following:
- What information we may collect about you;
- How we will use the information we collect about you;
- Whether we will disclose your details to anyone else; and
- Your choices and rights regarding the personal information you have provided to us.
The Services may contain links to services owned and operated by third parties. We may also use some third-parties software or products to provide you with the Service properly. If we do so and provide third -parties of any personal data you can be sure the transfer is legal and secured. These third-party services may have their own privacy policies and we recommend that you review them. They will govern the use of personal information that you submit or which is collected by cookies and other tracking technologies whilst using these services. We do not accept any responsibility or liability for the privacy practices of such third party services and your use of these is at your own risk.
We may make changes to this Privacy Policy in the future. You should check this page from time to time to ensure you are aware of any changes. Where appropriate we may notify you of such changes.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
2. Information we may collect about you
We collect and process the following information which may include your personal data.
Your name, last name, email address, phone number, contact data, device’s ID, your user preferences as well as all the data (including personal data) you supply to us and information provided by you when using the Service or website.
We keep personal data on our participants and members while they continue to be a participant or member or are otherwise actively involved with BTEBT. We will delete this data 12 months after a participant or passenger has left or otherwise ended their affiliation, or sooner if specifically requested and we are able to do so. We may need to retain some personal data for longer for legal or regulatory purposes.
We collect, use, store and transfer some personal data of our participants and their parents or guardians, and other BTEBT Passengers.
You provide information about yourself when you register/enquire with BTEBT and by filling in forms at an event or online, or by corresponding with us by phone, e-mail or otherwise.
The information you give us may include your name, date of birth, address, e-mail address, phone number, gender, and the contact details of a third party in the case of an emergency. We may also ask for relevant health information, which is classed as special category personal data, for the purposes of your health, wellbeing, welfare and safeguarding. Where we hold this data it will be with the explicit consent of the participant or, if applicable, the participant’s parent or guardian.
Where we need to collect personal data to fulfil our responsibilities and you do not provide that data, we may not be able honour or administer your boat trip.
3. Collecting, processing and using personal data
We only store and process your personal data when you have voluntarily supplied us with it such as by filling in a contact form or signing up to the Service. Your personal data will only be disclosed or otherwise transmitted if this is necessary to implement the contract, render our Services or you have given your prior consent.
4. Why we collect information about you – purpose of processing
We will use information about you for delivering our Services to you under the terms of use agreed between us. The processing of information in this way is necessary for us to provide you the Service properly and to ensure the features function properly so that you have the best Service possible.
5. Cookies and Web Beacons
We use cookies to make the use of our website easier for you. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.Cookies may be opt-out by you and in case you do not accept cookies, this may lead to a limitation of functionality.
6. Log files
During every access of our website user data is transmitted by the respective Internet browser and stored in protocol files, the so-called server log files. The datasets stored here may contain such data as date and time of access, name website, IP address, referrer URL (original URL from which you arrived at the website), the amount of data transmitted, product and version information of the browser used.
7. Geo-location data
In case geo-location is opt-in by you, please be aware we may have access to your geo-location data as we collect and process IP address of all devices using our Services. Collecting and processing your geo-location data refers to mobile devices as well as computers.
8. Children personal data
We do not collect personal information from anyone under the age of 18. If you notice we collect and process personal data of anyone under this age, please contact us. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide personal information through the websites or Services.
9. Data sharing
We may share your information (including personal data) with third parties only in the ways that are described in this Privacy Policy.
Personnel, suppliers or subcontractors: We keep your information confidential, but may disclose it to our personnel, suppliers or subcontractors insofar as it is reasonably necessary for the purposes set out in this Privacy Policy. However, this is on the basis that they do not make independent use of the information, and have agreed to safeguard it.
Required by law: In addition, we may disclose your information to the extent that we are required to do so by law (which may include to government bodies and law enforcement agencies); in connection with any legal proceedings or prospective legal proceedings; and in order to establish, exercise or defend our legal rights.
We may disclose your personal information to third parties to comply with a legal obligation; or to protect the rights, property, or safety of our participants, members or affiliates, or others.
10. Data transmission
Your data is transmitted safely by using encryption. We secure our website and other systems with technical and organisational measures against the loss, destruction, access, change or dissemination of your data by unauthorised persons.
11. Data Processing
We will only use personal data for any purpose for which it has been specifically provided.
The reason we need participants’ and passengers’ personal data is to be able to run BTEBT, and provide the boat trip services you are signing up to when you register with the BTEBT. Our lawful basis for processing your personal data is that we have a contractual obligation to you as a participant or passenger to provide the services you are registering for.
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
| Purpose / Processing Activity | Lawful Basis for processing under Article 6 of the GDPR |
|---|---|
| Processing passenger forms and payments. | Performance of a contract. |
| Sending out BTEBT information & updates. | Performance of a contract. |
| Organising Events/trips – individually or a group activity. | Performance of a contract. |
| Sharing data with third party service or facility providers. | BTEBT has a legitimate interest to run the organisation efficiently and as it sees fit. Provision of some third party services is for the benefit of BTEBT, participants and its passengers. |
11. Your rights
You have the following rights over the way your personal data are processed.
To make a request, please let us know by sending an email to us.
a) You have the right to request a copy of the personal information we process about you and to have any inaccuracies corrected.
b) You can ask for supplying, correcting or deleting personal information held about you.
c) You can ask us to restrict, stop processing, or to delete your personal data.
d) You can withdraw your consent for data processing.
e) Obtain a copy of your personal data, which you can use with another service provider
f) Make a complaint to a Supervisory Authority.
12. Changes to this privacy policy
This Privacy Policy may be updated from time to time. We encourage you to review this website for the latest information on our privacy practices. If there are any material changes to this Privacy Policy, you will be notified by posting a notice on the website prior to the change becoming effective. If you do not accept any changes made to this Privacy Policy, please discontinue the use of the website and the Services.